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Features and Pricing
Good news! UAppoint, the smart patient scheduling service, now lets your dental practice send recall/reactivation emails and postcards. The service synchronizes with your desktop practice management software and automatically sends out emails to remind patients of their dental appointments. There is no cost to your patients. Show details »
Plan Details
The Basic Patient Email Reminder Service makes life easier for the front desk personnel, reduces missed and broken appointments, and increases patient convenience and satisfaction.
According to the September 15, 2006, Wall Street Journal/Harris Interactive health-care poll, seventy-seven percent of Americans say they would like to get appointment reminders online, but most say such services aren't available to them. With UAppoint, you can now offer this service to your patients, staff and practice.
There are no obligations for subscribing to this safe, secure, HIPAA-compliant service. You must be totally satisified each and every month. There is no long term contract to sign and even the activation fee is refundable. The online service sends out an electronic appointment card as soon as an appointment is scheduled, and a reminder email three days ahead of the appointment. Obviously, the more patients with email addresses on file, the greater the efficiency and the fewer phone calls that have to be made.
UAppoint Premium Service
Why pay $199/month/doctor for the premium service? You'll discover, like satisfied doctors all over the country, that UAppoint provides access to powerful automated tools such as Total Recall, Reactivation, New Patient Welcome Kit, Thank You Messages, Patient Satisfaction Surveys, and a great deal more. (See the table below for more details.) With the click of a mouse, UAppoint will even print, label, stamp and mail out recall postcards at a nominal cost. The value of these services far outweighs the cost. You have to experience it to believe it.
Activation
Activating the service is simple, quick, and easy for qualified practices. There are two minimal requirements:
- An Internet connection (dial-up, dsl or cable) and
- Entry of patient appointments in the practice management software's scheduler module.
The installation itself is quick and painless, as we do all the work over the Internet. We just need to ask you a few questions in order to customize the service for your needs. If you use Dentrix, EasyDental, EagleSoft, or SoftDent, simply go to www.uappoint.com/getstarted.php, fill in the registration form, and UAppoint Tech Support will contact you to install the service within one business day.
| UAppoint features and pricing |
As soon as staff schedules an appointment, an email is automatically sent to the patient documenting the time, date and place of their appointment. The appointment information can be import directly into Microsoft Outlook or Apple iCal. This electronic card significantly reduces the chance of missed appointments. 
E-Appointment Card
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Two weeks prior to the appointment, an email is automatically sent to the patients to remind them of appointments. Since hygiene appointments are often pre-booked six months in advance, the two- week reminder is valuable if adjustments to the schedule are necessary.
Reminder email
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This email is sent automatically 3 days prior to the reserved time. This appointment reminder includes a link so patients can confirm appointments electronically, reducing the chance of a no-show and saving your staff valuable time.
Confirmation Email
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Messages include name, address, phone # of practice
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Text and Timing of Messages
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Fixed |
Customizable |
Customizable |
From the real-time Recall/Reactivation report, with a single click of the mouse an email invitation is sent to patients you want to return to the practice. Embedded in the email is an encrypted link that lets the patient select an available time based on criteria that have automatically been preset by the practice.
Recall Emails
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UAppoint constantly searches the practice database for patients who are due and overdue for continuing care and re-care. The user-friendly report lists the patients and with a single mouse click an email or postcard invitation schedule their dental appointment.
Recall/Reactivation Report
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Patients appreciate knowing what to expect on the first visit. The welcome letter is a friendly introduction to the practice and includes a link to the registration form.
New Patient Welcome Message
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As soon as an appointment is entered in the schedule for a new patient, along with the automatic E-Appointment Card confirming the time, date and location of the appointment, a welcome letter is sent with a link to patient medical/dental/health registration form. Patients can fill out the form in the comfort of their own home, and email, fax or bring the completed form on their initial visit.
New Patient Registration Form |
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.PDF or Word format |
.PDF, Word or Online |
Patients who refer family and friends to the practice are acknowledged with a "Thank You" e-mail as soon as the new patient's first appointment is scheduled. Studies show that expressing your appreciation reinforces the referring behavior.
Email "Thank You" to Referring Patient |
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| Real-Time Update |
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By logging into the unique and secure website, doctors and designated staff can access patient appointment and contact information over the Internet anytime, from anywhere.
Access Patient Info on Internet |
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By virtue of the "real-time" synchronization of patient contact and appt info, if the office server is shut down, all appointment and contact information is still available via the Internet on the secure website.
Remote "Back-up" |
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This patent-pending feature lets patients request their own appointment times — online, 24/7. The practice retains complete control over the schedule, but patients feel empowered. When patients take ownership of their scheduling, they are more likely to keep the appointment and arrive on time.
Online Hygiene Scheduling |
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Getting patient feedback is a valuable affirmation that things are being done right. After the initial visit a Thank You email is automatically sent to the new patient. The patient has the opportunity to fill out an online patient satisfaction survey or refer a friend to the practice with a single mouse click.
Patient Satisfaction Survey |
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Enables your practice to attract new patients through a fully integrated online referral system. With a single mouse click, your patients can easily refer their friends and family to your practice.
New Patient Referral System |
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Installation of the UAppoint service is a carefree process. It's all done through the Internet by our expert engineering team and takes less than 20 minutes. This fee is charged to your credit card 60 days after service activation.
Activation
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$299.00 |
$299.00 |
$299.00 |
| Free Trial Period |
60 Days |
60 Days |
60 Days |
| Fee to Upgrade |
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Free |
Free |
| Monthly Fee Per Practice (1 doctor) |
$99.00 |
$199.00 |
$399.00 |
| Monthly Fee for Each Additional Doctor in the Practice |
$49.00 |
$99.00 |
$199.00 |
As sure as they have a mailing address and phone number, one day all patients will have an email address. But until then, UAppoint takes out the hassle of sending out Continuing Care reminders. With the click of the mouse from the on the Recall/Reactivation report, postcards are printed, labeled, stamped and mailed for the practice.
Recall Postcard |
Unavailable |
41¢ |
41¢ |
| Technical Support |
$25 / 10 min. increment |
Free |
Free |
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